FAQ

Amaroq Glamping is a Danish company based in Ry, Jutland. We sell cotton-blend glamping tents (bell tents) and glamping accessories such as mattresses, rain covers, footprints, furniture and sleeping bags to customers across Europe. The company was founded in 2021 by Henrik and Claus. Amaroq is Greenlandic for polar wolf.

No. Amaroq Glamping sells tents, but we do not rent them out or run our own glamping site. You can stay in an Amaroq tent with our partners, for example Skovgaardsminde, Vildmænd, Ørntip Glamping, Bakkegaarden, Hjem til Fyn and Cozy Garden Glamping in Denmark, and Örnviken Glamping and Björnblads Glamping in Sweden.

Yes. In Ry, Denmark (Bomholtvej 12, 8680 Ry) we have an outdoor display with our four best-selling models. It is open from May to August and unstaffed, so you can drop by any time. You can book a personal viewing on +45 61 60 21 11. You can also try our tents at our rental partners in Denmark and Sweden.

Yes, you can collect your order from our warehouse at Kløftehøj 10D, 8680 Ry, Denmark. Please let us know in advance when you are coming.

Email kontakt@amaroq-glamping.de or call +45 61 60 21 11 (Mon–Fri, 8 am–4 pm CET). We are happy to help you choose the right tent.

We sell cotton-blend glamping tents in many sizes. Prices include VAT:

• Shelter: €549
• Small: €599
• Patrouille: €699
• Medium: €799
• Large: €949
• XL: €1,149
• Emperor: from €1,199
• XXL: €1,399
• Horizon L: €1,499
• Horizon XL: €1,749

See all tents and current prices.

It depends on how many people will sleep in the tent and what you will use it for. The Medium tent (4 metres in diameter) is our most popular model for families and gardens. The Shelter suits two people, while XL, Emperor and XXL suit large groups, scouts or garden parties. In our interactive size guide you can place mattresses and furniture in the tents and see which size you need.

Our tents sleep from 2 people (Shelter) up to around 20 people (XXL) in sleeping bags. With mattresses and beds, fewer people fit: a Medium tent, for example, sleeps 4 people on two double mattresses.

The weight depends on the size: Small weighs approx. 20 kg, Medium approx. 25 kg, Large approx. 33 kg, XL approx. 46 kg and XXL approx. 76 kg.

The wall height is 60 cm unless stated otherwise on the product page, so you can place low furniture right up to the edge of the tent.

Our tents mainly come in Sand (beige) and Army (green). Which colours are available depends on the size.

Amaroq Glamping uses fair, fixed prices all year round instead of sales and discount codes, so no customer pays too much. For associations, scout groups and campsites buying several tents, we are happy to make a tailored offer.

Yes. We regularly sell demo tents, demo inner tents and demo accessories at reduced prices. Email kontakt@amaroq-glamping.de to ask what is currently available.

The tent fabric is a blend of 35 % cotton and 65 % polyester at 320 g/m². The cotton makes it breathable and gives a pleasant indoor climate, while the polyester makes it durable. The fabric is flame-retardant and treated at the factory with a water-repellent, anti-mould finish.

Yes, the tent stays dry inside. During the very first rain a little water may come through, because the cotton fibres first need to swell. So pitch the tent on a dry day, spray it with a garden hose and let it dry. Repeat this a few times for optimal water resistance. Read more about waterproofing.

The cotton keeps the indoor climate pleasant in summer too. The tents have 4 vents at the top and 4 windows at the bottom, all with mosquito nets, and the side walls can be rolled up.

No. All entrances, windows and vents have mosquito nets, so you can air the tent without letting insects in.

Yes. Several models, including Medium, Large and XL, have a reinforced, built-in opening for a stove pipe, so you can install a tent stove. On the Emperor XL the opening is approx. 120 cm above the floor.

Yes. The heavy-duty PVC groundsheet is attached with a strong zip and can be removed completely. The zip sits slightly above the ground to keep water out.

The tent comes complete: PVC groundsheet, centre pole, door pole, pegs, storm pegs, adjustable guy ropes and a storage bag. You do not need to buy anything extra.

No. We do not sell the canvas separately, because the price difference compared with a complete tent is very small.

Despite its size, the tent is easy to pitch: approx. 30 minutes the first time and under 20 minutes with a little practice. Pitching instructions are included and can also be downloaded as a PDF.

Yes, a wooden deck is a good base. The guy ropes must be able to extend in line with the tent roof, so make the deck about 1.5 metres wider than the tent, or fit posts for the ropes.

In principle yes, but the tent will last much longer if you pack it away completely dry for the winter. If snow is expected, we strongly recommend taking the tent down.

If heavy or prolonged rain is forecast, we recommend pulling one of our rain covers over the tent.

Use a footprint in the right tent size. It protects the PVC groundsheet from moisture and wear from the ground.

Yes. We sell specially designed hooks (Multi Hangers) that attach easily to the centre pole, for hanging lamps or clothes.

Re-proof the tent once a year, for example with Nikwax. Before packing it away, clean it with a damp cloth and mild soap (e.g. Tech Wash) and avoid harsh chemicals. Read more about care.

The tent must be completely dry when packed away, otherwise it can go mouldy. Store it somewhere dry, cool and frost-free, preferably raised off the floor so pests cannot get to it.

We recommend sewing the tear: stitch on a piece of canvas, cover it with Tear Aid if needed to make it watertight, and re-proof the area afterwards. For large tears we recommend a professional tent maker or sailmaker.

We deliver to customers across Europe. Not all European countries can be selected at checkout. If your country is missing, email us at kontakt@amaroq-glamping.de.

Shipping costs are calculated at checkout and shown to you before you complete your order.

You can find the estimated delivery time on each product page. As soon as your order leaves our warehouse, you will receive an email with tracking information.

Our tents weigh 20–76 kg, so they are normally delivered directly to your delivery address. If you are not at home, you can use the comment field at checkout to say where the tent may be left, for example in the carport.

Not within the EU. We ship from Denmark, and our prices already include VAT.

Large orders with several tents and accessories are securely packed on pallets and delivered by freight carrier.

Contact us. We will open an investigation with the carrier, and if the parcel does not turn up quickly, we will send you new goods.

Yes. Amaroq Glamping gives you a 30-day right of return from the day you receive your order. The tent must be unused and without clear signs of use. You pay the return shipping yourself. Email us first, and include a note with your order number and reason for return. Return address: Amaroq Glamping, Kløftehøj 10D, 8680 Ry, Denmark.

No. If the size is not right, we exchange it free of charge and cover both the return and the shipping costs. Just tell us which size you would like. Read more about free exchange.

Consumers in the EU have a legal guarantee of at least 2 years from delivery (longer in some countries). If a product is faulty, you can ask for repair or replacement. Describe the fault by email to kontakt@amaroq-glamping.de and we will send you a return label.

You can see the available payment methods at checkout, for example PayPal and credit card.